1. Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can personally identify you. Detailed information on data protection can be found in our Privacy Policy listed below.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Party” in this Privacy Policy.
How do we collect your data?
Your data is collected, firstly, when you provide it to us. This could be, for example, data you enter in a contact form. Other data is automatically collected by our IT systems upon your consent when you visit the website. This data mainly consists of technical information (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
For what purposes do we use your data?
Some data is collected to ensure the website’s error-free provision. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For these rights and other questions regarding data protection, you can contact us at any time.
2. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the legal data protection regulations and this Privacy Policy.
When you use this website, various personal data is collected. Personal data includes data that can personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmission on the internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data from third-party access is not possible.
Information on the Responsible Party
The responsible party for data processing on this website is:Troja Solar GmbH
Mainzer Landstraße 351,
60326 Frankfurt am Main, Germany
Phone: +49 61729088888
Email: contact@trojasolar.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific storage period has been stated within this Privacy Policy, your personal data will remain with us until the purpose for data processing no longer applies. If you request deletion or withdraw your consent to data processing, your data will be deleted unless there are other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted after these reasons cease to apply.
General Information on Legal Bases for Data Processing on This Website
If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special data categories according to Art. 9(1) GDPR are processed. If you have given explicit consent for the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If cookies or other tracking technologies are stored or accessed, data processing additionally takes place based on § 25(1) TDDG. The consent is revocable at any time. If your data is necessary for contract fulfillment or to carry out pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if necessary to fulfill a legal obligation according to Art. 6(1)(c) GDPR. Data processing may also occur based on our legitimate interest according to Art. 6(1)(f) GDPR. Specific legal bases applicable in each case are detailed in the following sections of this Privacy Policy.
Recipients of Personal Data
As part of our business activities, we cooperate with various external parties. Personal data may be transmitted to these external parties as needed. Personal data will only be transferred to external parties when necessary for contract fulfillment, when we are legally required to do so (e.g., transmission of data to tax authorities), when we have a legitimate interest under Art. 6(1)(f) GDPR, or when another legal basis permits the data transfer. If we use processors, we only transmit personal data of our customers based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can withdraw consent at any time. The lawfulness of data processing before the withdrawal remains unaffected.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING, INCLUDING PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21(2) GDPR).
Right to Lodge a Complaint with a Supervisory Authority
In the event of GDPR violations, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your residence, place of work, or the location of the alleged violation. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another responsible party, this will only happen if it is technically feasible.
Access, Correction, and Deletion
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if necessary, a right to correct or delete this data. For further questions on personal data, you can contact us at any time.
Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing applies in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it to establish, exercise, or defend legal claims, you have the right to request the restriction of processing instead of deletion.
- If you have filed an objection according to Art. 21(1) GDPR, a balance between your interests and ours must be made. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data-apart from its storage-may only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.